Salon Policy

Beauty Box Laser & Aesthetics

Salon Policy

Salon Policy

Beauty box Laser & Aesthetics is not responsible for lost or stolen gift vouchers. When booking an appointment please inform us of any health conditions such as high blood pressure, heart conditions, allergies, diabetes or pregnancy. This ensures no disappointment if the treatment cannot be performed. Please silence your mobile phone when entering the salon. We accept Credit and Debit Cards.

Customised Packages

* All Special occasion packages can be customised with the help of our staff so why not drop in and tell us what you need and we will do our best to create a package for that special day, for example, Wedding, Debs, Birthday Etc.

Lateness

If you are delayed for a scheduled appointment, please contact us as soon as possible so we can try adjust your appointment time or reschedule if necessary. If you arrive late, your treatment may have to be altered or reduced, depending on the treatment you are booked in for and the timing, if this is the case, your therapist will talk with you about what treatment if any can be completed in the allocated treatment time remaining.

Cancellation / No-Show

If an appointment is cancelled with less than 24 hours’ notice, there will be 100% charge for the appointment originally booked in. If an appointment is a “No-Show” with no communication from the client regarding the appointment booked in, there will be 100% charge for the appointment originally booked in, and a 50% booking fee taken for the next appointment booked in.

Rescheduling

If you need to reschedule an appointment. please contact us directly at least 24 hours before the appointment time to enable us to reschedule the appointment without any charge. If an appointment is rescheduled with less than 24 hours’ notice. It is deemed as a cancellation and will result in 100% charge of the appointment you had originally booked in.

Opening Hours

Out of hours appointments can be arranged through booking on our App or Webpage. Gift Vouchers Available.